Children from 0 to 2 years old don’t pay, children from 2 to 11 years old pay 50%
The company can contact the customer up to 1 day before the service is provided, to advise of any changes.
The company will have access to the information of the hotel where the customer is housed, whenever this data is available (to facilitate the contact).
The company reserves the right to change or cancel the reservation, whenever there are adverse weather conditions.
The company reserves the right to change or cancel the reservation, whenever there is no minimum number of participants (4 pax).
Todos os nossos serviços têm inicio em Ponta Delgada, pelo que providenciamos o pick up dos clientes em qualquer hotel da cidade de Ponta Delgada.
Pick ups and drop off for customers staying outside of the city of Ponta Delgada can also be made available so that there will be a surcharge according to the location of the same.
The company at the moment has not made payment by credit card, payment can be made at the beginning of the service and must be by bank transfer or through PayPal.
You can cancel your reservation without penalty up to 7 days before the date of the reserved services. For cancellations on the same day, the value of services requested will be charged in full, unless the weather conditions make the tour impossible.