• Children from 0 to 2 years free, children from 2 to 11 pay 50%
  • The company may contact the customer up to 1 day before the service to notify him of any changes.
  • The company will have access to hotel information where the customer is hosted, whenever available (to facilitate contact).
  • The company reserves the right to change or cancel the reservation whenever there is severe weather conditions.
  • The company reserves the right to change or cancel the reservation if there is no minimum number of participants (4 pax).
  • All our services begin in Ponta Delgada, so we provide the pick up customers at any hotel in the city of Ponta Delgada.
  • Pick ups and drop offs for hosted customers outside the city of Ponta Delgada, may also be available and there will be an addition fee depending on the location of the costumers hotel.
  • At the present time the company doesn’t accept Credit card, the payment can be made at the beginning of the service and should be in cash (euros).
  • You may cancel your reservation without penalty up to one day before the date of the reserved services. Cancellations on the same day will be fully charged, unless weather conditions make the tour impossible to realize.