Conditions
- Children from 0 to 2 years old don’t pay, children from 2 to 11 years old pay 50%
- The company can contact the customer up to 1 day before the service is provided, to advise of any changes.
- The company will have access to the information of the hotel where the customer is housed, whenever this data is available (to facilitate the contact).
- The company reserves the right to change or cancel the reservation, whenever there are adverse weather conditions.
- The company reserves the right to change or cancel the reservation, whenever there is no minimum number of participants (4 pax).
- All of our services start in Ponta Delgada, and we provide pick-up for guests at any hotel in the city of Ponta Delgada
- Pick ups and drop off for customers staying outside of the city of Ponta Delgada can also be made available so that there will be a surcharge according to the location of the same.
- Pick ups and drop off for customers staying outside of the city of Ponta Delgada can also be made available so that there will be a surcharge according to the location of the same.
- You can cancel your reservation without penalty up to 7 days before the date of the reserved services. For cancellations on the same day, the value of services requested will be charged in full, unless the weather conditions make the tour impossible.